Privacy Policy for Flok

Last Updated: November 28, 2025

Introduction

Flok LLC (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.

Information We Collect

Personal Information

• Email Address: Used for account creation and authentication
• Username: Your chosen display name
• Profile Information: Including profile picture, bio, and display name
• User ID: Automatically generated unique identifier

Location Information

• Precise Location: We collect your device’s precise geographic location to:
  • Show you location-based chat rooms
  • Display nearby events
  • Enable location-based features of the app
• Location data is only collected when the app is in use and you have granted location permissions

User-Generated Content

• Messages: Chat messages you send in location-based chat rooms
• Event Participation: Your RSVPs and comments on events
• Profile Data: Photos, bio, and other profile information you choose to share

Social Features

• Friend Connections: Information about friend requests and connections
• Event Interactions: Your participation in and creation of events

Device Information

• Device Identifiers: For push notifications
• Platform Information: iOS version and device type
• App Usage: Error logs and performance data (via Sentry)

How We Use Your Information

We use the collected information to:

• Provide and maintain the Flok service
• Enable location-based chat and events features
• Send you push notifications about friend requests and app updates
• Improve app performance and user experience
• Prevent fraud and maintain security
• Comply with legal obligations

Data Storage and Security

• Your data is stored securely using AWS Amplify services
• Profile pictures and media are stored in AWS S3
• Messages and user data are stored in AWS AppSync/DynamoDB
• Authentication is handled through AWS Cognito
• We use industry-standard encryption for data transmission

Third-Party Services

Flok integrates with the following third-party services:

AWS Services

• AWS Amplify: Backend infrastructure
• AWS Cognito: User authentication
• AWS S3: File storage
• AWS AppSync: Real-time data synchronization

Analytics and Monitoring

• Sentry: Error tracking and performance monitoring (IP addresses are not logged)

Event Data

• Ticketmaster API: For fetching public event information
• We do not share your personal data with Ticketmaster

Expo Services

• Expo Notifications: For sending push notifications

Data Sharing and Disclosure

We do not sell your personal information. We may share your information:

• With Other Users: Your profile information, username, and messages are visible to other Flok users in the same chat rooms
• With Service Providers: AWS and other service providers who assist in operating our app
• For Legal Reasons: If required by law or to protect our rights
• With Your Consent: When you explicitly agree to share information

Your Rights and Choices

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct your information through the app
• Deletion: Delete your account directly from the App settings, or by contacting us
• Location Control: Enable or disable location services in your device settings or the App settings
• Notification Control: Opt out of push notifications in device settings

Account Deletion

You can delete your account at any time through the App settings. When you delete your account:

• Your profile and personal information are permanently deleted
• Your messages will be anonymized (shown as “Deleted User”) to preserve chat context
• All friend connections, RSVPs, and social data are removed
• This action cannot be undone

To exercise any other rights, contact us at flok.social.business@gmail.com

Children’s Privacy

Flok is not intended for users under the age of 13. We do not knowingly collect information from children under 13. If you believe we have collected information from a child under 13, please contact us immediately.

Location Data Specifics

Why We Collect Location

• To show you chat rooms near your current location
• To display events happening nearby
• To enable location-based community features

How Location is Used

• Location is only accessed when the app is in use
• Location data is used in real-time and not permanently stored
• You can disable location access at any time through device settings

Consequences of Disabling Location

• You will not be able to access location-based chat rooms
• Nearby events will not be available
• Core map features will be limited

Push Notifications

We send push notifications for:

• Friend requests
• Event updates
• App announcements

You can disable push notifications:

• In your device settings
• In the Flok app settings

Data Retention

• Active Accounts: Data is retained while your account is active
• Deleted Accounts: Data is deleted immediately upon account deletion; messages are anonymized
• Messages: Chat messages are retained to preserve conversation context, but are anonymized when a user deletes their account
• Logs: Error logs are retained for 90 days

International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers, in compliance with applicable data protection laws.

Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes through:

• In-app notifications
• Email to your registered address
• Updated “Last Updated” date at the top of this policy

Continued use of Flok after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, contact us at:

Email: flok.social.business@gmail.com Location: Seattle, WA

Legal Compliance

This privacy policy complies with:

• California Consumer Privacy Act (CCPA)
• General Data Protection Regulation (GDPR) where applicable
• Apple App Store Review Guidelines
• Children’s Online Privacy Protection Act (COPPA)

Cookies and Similar Technologies

Flok does not use cookies. We may use similar technologies like local storage for:

• Maintaining your login session
• Storing app preferences
• Caching data for performance

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By using Flok, you agree to the collection and use of information in accordance with this Privacy Policy.